At PYRANVEX, we strive to ensure customer satisfaction with every purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, you must contact us within 14 days of your purchase. Please ensure that the product is unused and in the same condition that you received it.
To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and a brief explanation of your reason for requesting a refund.
Once your return is received and inspected, we will send you an email notification of the status of your refund. If approved, we will initiate a refund to your original method of payment. The credit may take up to 10 business days to appear on your account, depending on your card issuer's policies.
Please note that certain items are non-refundable. These include gift cards, downloadable software products, and any services that have already been rendered.
If you have any questions regarding our refund policy, do not hesitate to contact us at [email protected] or call us at (555) 123-4567.